Fact Sheet / Frequently Asked Questions (FAQs)
These questions and answers come from customers like you. If you do not find an answer to a question below, please contact AP&L.
About Anthracite Power and Light
Who is Anthracite Power and Light?
Anthracite Power and Light is the retail electric arm of Jack Rich Inc., set up to distribute locally generated power from its affiliated independent power plants. Anthracite Power and Light is an Electric Generation Supplier (EGS), created when electricity markets were deregulated in Pennsylvania.
How long has Anthracite Power and Light been in business?
We have been serving our affiliated entities since 2003.
What does Anthracite Power and Light do for communities?
Anthracite Power and Light and its affiliates provide hundreds of local jobs, and together with its employees, is committed to supporting the communities we serve. In addition, we encourage our employees to volunteer and support charitable and non-profit organizations. Our goal is to provide locally produced energy to the people and businesses in our existing market areas at competitive prices.
Why should I shop for electricity locally?
Anthracite Power and Light returns about 88 cents of every dollar back to the local community boosting city taxes, employee wages, and local business purchases, whereas out-of-state providers do not. Supporting local electricity providers like AP&L enhances community development, school funding and local non-profits.
Why is Anthracite Power and Light electric generation prices lower than my electric utility?
Since our local affiliates generates the electricity that we sell, we do not have to purchase electricity from a broker or reseller. We pass these savings on to you!
Is Anthracite Power and Light a licensed supplier?
Yes. We were licensed by the PUC.
What length or terms of the agreement do you offer?
Our agreements are one-year minimum terms.
Do I need to install any equipment?
There is no equipment to install or any changes in wiring or hardware. You will not experience any interruptions as a result of enrolling with Anthracite Power and Light and there will be no changes in your electricity delivery.
Will my bill be different?
Your bill will be exactly the same. Our energy is billed on the same bill you are receiving from PPL.
How do I sign up?
If you decide to sign up, we will take care of everything, including contacting PPL. We will require your service address (as it appears on your PPL bill), account number, and contact information. There are no-appointments, no new equipment, and no interruptions in your energy service. It is completely seamless.
Once I sign up with Anthracite Power and Light, will my local utility continue to service my meters and lines?
Yes, your local utility company, PPL – your Electric Distribution Company (EDC), will continue to service your poles, meters and lines.
Customer Service
What are Anthracite Power and Light’s hours of operation?
Existing customers can reach our customer service department through the contact page.
What happens if the power goes out?
You still call PPL about power outages and repairs.
About Deregulation
PPL regulated tariff rates expired January 1, 2010. Deregulation has provided customers with the opportunity to competitively shop for your electric generation supplier. For more information on deregulation, please go to the following: Pennsylvania Utility Choice.
What exactly am I shopping for?
You are shopping for the company that supplies your electric generation. There are three main components to electric service: generation, transmission and distribution. Generation is the production of electricity.
What is transmission and distribution?
Transmission is the movement of electricity from where it is produced to a local distribution system. Distribution is the delivery of purchased power to the customer. Both are regulated by the Public Utility Commission (the PUC) to ensure safety and reliability of your electric service.
What is the Price to Compare?
The price to compare is the price per kilowatt-hour, not your total electric bill. Your bill will always include PPL Electric Utilities charges for delivering your monthly service and distribution charges. The PPL price to compare may be adjusted quarterly.
Information provided from the US Department of Energy, Office of Energy Efficiency and Renewable Energy, and Anthracite Power and Light Energy Research Group. These tips are being provided for general informational purposes only and may not be applicable to all situations. Always consult with an appropriate expert to make sure that any steps you take are right for you. Anthracite Power and Light Energy shall not be responsible for punitive, incidental, consequential, or special damages.